Customer Notification Regarding AMC Networks Negotiations We are currently in negotiations with AMC Networks to continue to offered their networks to our customers, including AMC, WE tv, Sundance TV, IFC, BBC America, and BBC World News.
2020COVID-19 Updates (Jun 8)
Click here to learn how our teams are prepared and responding to the Coronavirus.
Customer Transition for Click! Network Internet (Mar 26)
Now more than ever, we want to communicate with you about your Internet connection. Rainier Connect is a local, family-owned company that is committed to providing a fast, reliable Internet connection for our customers and this community. As of April 1, 2020, we will be providing high-speed Internet, cable TV, and phone service over the City of Tacoma’s Click! network.
Rainier Connect Lobbies to Close beginning March 17th (Mar 16)
Keeping you connected is our primary focus. As the Coronavirus situation unfolds, we want to let you know we will continue providing you reliable service so you can stay connected to your family and community.
Click! Network Notice Regarding Change of Service (Mar 10)
If you are an ISP customer on the Click! Network and received a letter from Tacoma Public Utilities, please be aware that you will need to change your service provider to Rainier Connect.
2019Phishing Email Reported (Dec 6)
We have reports that some Rainier Connect customers have received an email with Subjects of: Incoming Emails or Warning. The message requests that you validate email by clicking a link. This message is not from Rainier Connect, DO NOT CLICK ON ANY LINKS. We recommend that you mark this message as spam, and ignore.
Public-Private Partnership with Click! Network Approved (Nov 6)
Tacoma, WA: Rainier Connect, a local, family-owned high-speed internet and cable TV provider, is pleased to announce that they have partnered with the Click! Network. The final long-term lease or indefeasible right of use (IRU) agreement allows Rainier Connect to provide internet, cable TV, and phone services over the Click! Network.
2018Rate/Speed Changes for Tacoma Area Customers on the Click! Network (Nov 29)
Click! Network has notified us that our wholesale data rates and speed packages will be changing on 1/1/19.
Updated Open Internet Policy (Jun 8)
Rainier Connect has updated it's Open Internet Policy, please click here to review or select Policies in the lower right hand corner of the main web page at any time.
2017Phishing Email Reported (Dec 19)
We have reports that some Rainier Connect customers have received an email from firstname.lastname@example.org or undisclosed-recipients with a Subject: Case File, followed by a random number. The message states that we apologize for the inconvenience and that we recently upgraded our database system.